A Disruptive Paradigm: Systems Thinking About Human Error

Systems thinking is a disruptive paradigm. Clearly it forces safety professionals and management to think differently about accident causation, but it also opens the door to many other possibilities. Initiatives like HOP hold great promise in making this shift away from behavioral causation. So here is the disruptive paradigm shift: Human error is not the root cause of most incidents. All human behavior (and error) is affected by the context in which it occurs, and the context is the sum of all processes or organizational systems that influenced the situation.

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Safety Incentives Should Target Managers!

Measure And Reward For Actions, Not Outcomes Many of you who have read my blog articles in the past know that I am not a big believer in safety incentive programs.  Most are aimed at front-line workers and are based on injury records.   

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Great Leadership Is About Helping Others

NOTE: Earlier this year I wrote a President’s Message for ASSE’s Professional Safety Journal. It received a good deal of positive feedback, so as we reach the end of the year and look to 2013 I thought I would share it with you here.

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News Flash! Human Error Is The Cause

The combination of our lack of understanding normal work deviation and our tendency to view error as the result of conscious choice, often leads us to an inappropriate response. Unfortunately, this combination starts the blame cycle, feeds the disciplinary process, creates bad feelings and fosters a poor safety climate and negative culture.

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Complacency And The Cinnabon Shop

Recently, I heard a presentation by Gabriel Acosta-Mikulasek, PhD., a behavioral anthropologist. (Right here you are probably thinking about clicking away, but before you do……..) Part of the 2012 ASSE Bakersfield Chapter PDC, the presentation was fascinating and provided me with a better understanding of how workers become complacent and what can be done to … Continue reading Complacency And The Cinnabon Shop

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