Safety Incentives Should Target Managers!

Measure And Reward For Actions, Not Outcomes Many of you who have read my blog articles in the past know that I am not a big believer in safety incentive programs.  Most are aimed at front-line workers and are based on injury records.   

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Complacency And The Cinnabon Shop

Recently, I heard a presentation by Gabriel Acosta-Mikulasek, PhD., a behavioral anthropologist. (Right here you are probably thinking about clicking away, but before you do……..) Part of the 2012 ASSE Bakersfield Chapter PDC, the presentation was fascinating and provided me with a better understanding of how workers become complacent and what can be done to … Continue reading Complacency And The Cinnabon Shop

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Near Miss Reporting – The Importance Of A “Learning Culture”

Creating a culture of safety within an organization is not an easy task, as pointed out by Dan McCune of Embry-Riddle University. It takes effort and understanding that an importat element is the willingness to learn from mistakes. Learning is critical to pilots and others in mission critical situations, and the best learning is from experience. Often errors or mistakes lead to some of the best learning experiences. Organizations that want a safety culture are wise to understand this and eliminate barriers to learning and information sharing. Near-miss reporting is a great way to get employees to share what almost happened and further everyone’s learning about safety.

In James Reason’s book, Managing the Risks of Organizational Accidents, he writes about how to “engineer a safety culture”. (First, I digress: not only do I highly recommend this book, but when you read it please pay particular attention to Chapter 9.) In this chapter he discusses the Organizational Culture and that “A safety culture is not something that springs up ready-made from the organizational equivalent of a near-death experience, rather it emerges gradually from the persistent and successful application of practical and down-to-earth measures. Acquiring a Safety Culture is a process of collective learning.” Reason then goes on to discuss other business books about culture that are in support of the notion that a strong organizational culture begets a strong safety culture.

This blog post provides a great argument for creating a positive working environment, where learning is valued and reporting is risk free.

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Near-Miss Reporting: Uncovering Deeper Safety Issues

Near-Miss or Near-Hit reporting can have a huge impact on your safety program. Done in a non-punitive, learning and rewarding manner can greatly increase the number of employees actively involved. This story highlights how an effective system can greatly increase involvement and lead to great improvements.

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